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FAQ

Answers about care

Questions are a good place to start.

Learn about therapy, IOP, PHP, scheduling, and how to ask our team about the care that fits your needs.

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Common questions

Answers before you begin

Find a starting point here, then reach out if you would like to talk through your own situation.

Which services can I ask about?

Virginia Family Wellness offers individual, couples, family, and group therapy, along with Intensive Outpatient (IOP), Partial Hospitalization (PHP), and medication management. The format and availability depend on the service.

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How do I know which level of care fits?

You do not need to decide between therapy, IOP, and PHP on your own. Contact the practice to discuss your needs. An assessment can help determine the appropriate level of support.

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What happens after I request an appointment?

The practice uses your contact details and service preference to follow up about next steps. Sending the request does not confirm an appointment. Please do not include symptoms, diagnoses, or treatment history in the form.

Schedule Assessment
What happens in a first therapy session?

A first session is a chance to talk about what brings you to care, discuss practice policies and confidentiality, and begin setting goals with your therapist. The details may differ for other services.

Read about individual therapy
Can I meet with someone by telehealth?

Telehealth is available for some Virginia Family Wellness services. Options and eligibility vary, so contact the practice to ask what is available for the care you are considering.

Contact the practice
What is group therapy like?

Group care brings people together in a structured setting to work through challenges, connect with others, and practice skills. Ask the practice about the groups currently offered and whether one could be a fit.

Learn about group therapy
Where can I find pricing and insurance information?

The pricing page lists private-pay rates, payment details, and insurance information. Contact the practice to confirm current costs and whether your plan applies to a specific service.

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How can a professional refer a client?

Professionals can use the referral page to ask about services and the handoff process. Start with your own work contact details, and call before sending any client-identifying or clinical information.

See referral information

Still have questions?

We can help you find a starting point.

Contact the practice to discuss services, scheduling, and the next step for your care.

Schedule Assessment

Crisis & Emergency Disclaimer

Virginia Family Wellness is not a crisis service. If you or someone you know is experiencing a mental health emergency, call or text 988 (Suicide & Crisis Lifeline) or call 911. If you are in immediate danger, go to the nearest emergency department.